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Thread: Uninstall Problem - MySQL Error

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  1. #1
    Senior Member
    Join Date
    Feb 2010
    Posts
    210

    Default Uninstall Problem - MySQL Error

    When i try to remove the product i get this error.

    Database error in vBulletin 3.8.7:

    Invalid SQL:
    UPDATE user SET usergroupid = 2 WHERE usergroupid IN ();

    MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 1
    Error Number : 1064
    Request Date : Thursday, September 29th 2011 @ 01:11:58 PM
    Error Date : Thursday, September 29th 2011 @ 01:11:58 PM
    Script : Log in - Computer Juice - vBulletin Admin Control Panel
    Referrer : Log in - Computer Juice - vBulletin Admin Control Panel
    IP Address : 62.255.192.162
    Username : Hybr!d
    Classname : vB_Database
    MySQL Version : 5.1.58

  2. #2
    Senior Member
    Join Date
    Feb 2010
    Posts
    210

    Default

    Hi this is urgent please, i have only half uninstalled!

  3. #3
    Michał Podbielski (vBET Staff) vBET's Avatar
    Join Date
    Oct 2009
    Posts
    3,037

    Default

    Quote Originally Posted by Snake View Post
    Hi this is urgent please, i have only half uninstalled!
    Please just disable vBET until the time we provide quick fix for this issue. When mod is disabled it has no influence on your forum.

  4. #4
    Retired ;)
    Join Date
    Aug 2011
    Posts
    441

    Default

    I have to weit, we are trying to reproduce this uinstall error in out test forum

  5. #5

    Default

    happens here also, i need to uninstal too

  6. #6
    Senior Member
    Join Date
    Sep 2010
    Posts
    256

    Default

    I disabled vBET as you instructed (im not uninstalling but my server seems to messed up since upgrading to vBET3.4.1 from vBET3.4.0 last night) and i have hundreds upon hundreds of these vbenterprisetranslator_seo.php running in server processes, how do i stop them?

  7. #7
    Retired ;)
    Join Date
    Aug 2011
    Posts
    441

    Default

    Snake, tsak76 :I've tried to reproduce this issue but in my forum test everything works , if you want to fully uinstall product please PM your access and I will try to fix it on place
    Simon Lloyd: this is other problem, so please open new thread for this issue

  8. #8

    Default

    maube it has to do that we have delete all secondary usergroups that vbet adds

  9. #9
    Michał Podbielski (vBET Staff) vBET's Avatar
    Join Date
    Oct 2009
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    3,037

    Default

    Quote Originally Posted by tsak76 View Post
    maube it has to do that we have delete all secondary usergroups that vbet adds
    This is great hint. In fact this query is executing during cleanup of additional usergroups. We was not able to reproduce it, because we was testing vBET - you have modified vBET, so this behavior is even not a bug, just troubleshooting related to your personal changes in vBET. And that is why you have empty () in your query (no vBET roles was found and those suppose to exist).

    OK so to avoid this issue please:
    1. Open file /includes/vbenterprisetranslator_functions_usergroups.php
    2. Find:
    PHP Code:
    function vbet_removeDefaultLanguageGroups() { 
    3. Comment or remove its whole body - everyting until closing } before function vbet_removeGroupFromMembers (but without it)
    NOTE: this hint is not tested and it assumes that you already removed vBET additional roles, so you do not need cleanup during uninstall.

    Please tell did it help

  10. #10

    Default

    Quote Originally Posted by vBET View Post
    This is great hint. In fact this query is executing during cleanup of additional usergroups. We was not able to reproduce it, because we was testing vBET - you have modified vBET, so this behavior is even not a bug, just troubleshooting related to your personal changes in vBET. And that is why you have empty () in your query (no vBET roles was found and those suppose to exist).

    OK so to avoid this issue please:
    1. Open file /includes/vbenterprisetranslator_functions_usergroups.php
    2. Find:
    PHP Code:
    function vbet_removeDefaultLanguageGroups() { 
    3. Comment or remove its whole body - everyting until closing } before function vbet_removeGroupFromMembers (but without it)
    NOTE: this hint is not tested and it assumes that you already removed vBET additional roles, so you do not need cleanup during uninstall.

    Please tell did it help
    i removed it but when trying to uninstall..

    fatal error: Call to undefined function vbet_removeDefaultLanguageGroups() plugin.php(1522) : eval()'d code on line 14
    Last edited by tsak76; 05-10-11 at 16:53.

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