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Thread: Cannot uninstall vbet

  1. #1
    Junior Member
    Join Date
    Dec 2010
    Posts
    3

    Default Cannot uninstall vbet

    Please check this logs

    Code:
    Database error in vBulletin 4.2.1:
    
    Invalid SQL:
    UPDATE vb_user SET usergroupid = 2 WHERE usergroupid IN ();
    
    MySQL Error   : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 1
    Error Number  : 1064
    Request Date  : Friday, October 18th 2013 @ 12:04:46 AM
    Error Date    : Friday, October 18th 2013 @ 12:04:46 AM
    Script        : ****//***/community/admincp/plugin.php?do=productkill
    Referrer      : ***://***/community/admincp/plugin.php?do=productdelete&productid=vbenterprisetranslator&s=
    IP Address    : ***
    Username      : murdercode
    Classname     : vB_Database_MySQLi
    MySQL Version : 5.5.****
    how to resolve?

  2. #2
    Banned
    Join Date
    Aug 2012
    Posts
    481

    Default

    Have you manually remove user groups "Default language: ..."?

  3. #3
    Junior Member
    Join Date
    Dec 2010
    Posts
    3

    Default

    yes... and i can't reinstall plugin

  4. #4
    Banned
    Join Date
    Aug 2012
    Posts
    481

    Default

    Go to AdminCP->Plugin & Products->Manage Products->Add/Import Product and import product-vbenterprisetranslator.xml (Allow Overwrite set to Yes). Now you should be able to uninstall vBET. You do not delete user groups manually.

  5. #5
    Junior Member
    Join Date
    Dec 2010
    Posts
    3

    Default

    Quote Originally Posted by Marcin Kalak View Post
    Go to AdminCP->Plugin & Products->Manage Products->Add/Import Product and import product-vbenterprisetranslator.xml (Allow Overwrite set to Yes). Now you should be able to uninstall vBET. You do not delete user groups manually.
    already do that but still not working

  6. #6
    MichaƂ Podbielski (vBET Staff) vBET's Avatar
    Join Date
    Oct 2009
    Posts
    3,037

    Default

    Marcin will investigate this and help you. Meantime maybe you will reconsider uninstalling vBET - soon (hope next week) we will have new release with 3 new providers:
    - Detect Language (5 000 FREE detections daily)
    - Yandex (1 000 000 FREE characters daily for translations - Microsoft gives only 2M monthly... In Yandex it is 30M monthly)
    - SDL BeGlobal (1/4 cheaper than Google)

    We know that since translations become paid, having it is a cost. But with next release this will change There will be also lot of other cost reduction improvements (like separation of numbers in GUI to not translate those).

    Of course - as I wrote Marcin will investigate the issue to help you, but maybe it is OK to not flush whole your translation cache right now...

  7. #7
    Banned
    Join Date
    Aug 2012
    Posts
    481

    Default

    Quick will fix for the issue is:
    1. Open file product-vbenterprisetranslator.xml
    2. Find code:
      PHP Code:
      vbet_removeDefaultLanguageGroups(); 
    3. Delete this code.
    4. Save the file.

    Go to AdminCP->Plugin & Products->Manage Products->Add/Import Product and import product-vbenterprisetranslator.xml (Allow Overwrite set to Yes). Now you should be able to uninstall vBET.

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