People who visit my site are first asked a question in russian?

[r.dziadusz]

I login/logouat, browse some posts and I didn't see any pop-up. Could you please describe me step by step what to do see the pop-up window?

[Simon Lloyd]

i guess you'll have to clear cookies now, but when it was reported to me (and i have seen it a few times myself) i logged out clicked the link to return to the page i last viewed and the box popped up and the site wouldn't load properly until one of the buttons was clicked, i experienced it in IE9 the user who reported it was using Firefox

[r.dziadusz]

Ok I will test it in those browsers

[r.dziadusz]

Still no POP-up. Please give me exact "what to do" list, when it shows to you. Exact url, exact translation (if needed), when(in which thread) to logout, in which try to login - everything can matter

[Simon Lloyd]

The steps i gave you is how it happens, i can't recreate it again, i managed to recreate it once after posting the problem here but cannot again, the user didnt give a url other than the one he was redirected to Справка по Microsoft Office - программирование Microsoft Office обсуждения - Excel VBA-программирование - доступа and when it happened for him i very much doubt that i managed to pick the exact thread he did to get redirect message.

EDIT: he's just told me that he wasn't logged in, he simply entered the site url in his browser to get him there and the pop up appeared!

[r.dziadusz]

I know this is the issue for you but right now is hard to guess what could couse it. Could please ask him what his user language s?

[Simon Lloyd]

I gave you all this information at the begining of the thread, he did not have a forum posting language as he wasn't signed in, his browser is set to english and he is indian living in New Dehli******

[r.dziadusz]

Ok thanks. I will check it again, but like I said it is hard to guess what coused it, vBET-Michal is out this week, but after he's back we will talk about this issue . If you get any additional information about an error please let me know.

[Simon Lloyd]

Ok, but i had it constantly a good few weeks ago, then it disappeared when i did the upgrade, but now it seems that it can still be experienced, i might just disable the Russian language as i can't rely on the issue NOT being present and when my alexa ranking has gone from 79,000 to over 300,000 then it's serious, my ranking is starting to come back up but like i said i cant take the chance so i'll disable it.

[r.dziadusz]

While we can't check this pop from inside there is one explenation why it appears in russian (to disable it completly , like I said in previous post, do: admincp -> vbet -> misc -> Redirect to user language : Disabled):
-After logout - user has no his settings - he's treated like guest, popup read cookies from your browser settings